Member Tier Access Control
Configure which features each member tier can access. Admin tier is locked to full access.
| Feature | Admin | Staff | Committee | Members |
|---|
Tier Descriptions
A
Admin
Full system access
S
Staff
Secretariat team
C
Committee
TC / Sub-committee
M
Members
300+ member companies
Data Source Configuration
Manage the 3-tier intelligence architecture. Control which member tiers can query each data source.
Data Flow Architecture
Tier 1 — Internal
SharePoint → Vector DB → Agent
Tier 2 — Public SSA
ssa.org.sg → Brave API → Agent
Tier 3 — Global
IMO / MPA / BIMCO → Web → Agent
Usage Analytics
Real-time intelligence on Knowledge Hub usage across all member tiers.
Total Queries
1,247
+18% vs last month
Active Users
89
+7 new this week
Avg Response
3.2s
-0.4s improvement
Cost / Query
$0.03
API usage only
Queries per Day
Queries by Tier
Top Topics — Last 30 Days
Knowledge Base Management
View and manage indexed documents across all data sources.
15 documents
| Document | Source | Status | Last Updated | Tier Access |
|---|
Member Subscribers
Manage Knowledge Hub subscriptions for SSA member companies.
Total Companies
—
Active
—
Total Seats
—
Monthly Revenue
—
— companies
| Company | Plan | Seats | Status | Payment | Since |
|---|
Correction Memory — Fixed Rules
When the AI makes a recurring error about a regulation, add a correction here. The AI will respect these rules in all future responses.
| Workspace | Trigger Pattern | Correct Answer | Reference | Status |
|---|
Internal Users
Manage SSA Knowledge Hub staff and admin accounts.
| Name | Role | Department | Status | |
|---|---|---|---|---|
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